PCRS for Automotive
PCMI offers a modular administration platform that supports all automotive aftermarket products for both the domestic and international markets. Our staff has spent a lifetime learning the TPA business and developing the technology to support our clients’ growth. With our 3 office locations, we have dedicated teams working around the clock to service our clients.
Your Data is Secure
Secure your data in our dedicated managed hosting environment
Our internal controls and overall business processes have been tested by a firm of Certified Public Accountants as operating effectively.
We Go the Extra Mile
We go above and beyond these set service organization quality standards for the good of our customers’ data and information.
Supports These Products
- Manufacturer’s Warranty
- Vehicle Service Contracts (VSC)
- Certified Preowned
- Limited Warranty
- Guaranteed Asset Protection (GAP)
- Tire & Wheel
- Prepaid Maintenance
- Lease Wear & Tear
- Appearance Protection
- Dent Protection
- Etch / Theft Protection
- Rust Protection
- Windshield Protection
- Key Replacement
- Lot Programs
- Roadside Assistance
- And More!
PCRS solves your
one module at a time
PCRS empowers your agent
and field representative
Open Sales Platform
Allows users to provide real-time rates and contracts to dealer menus via eRating and eContracting. Users are able to issue policies with electronic signature and present products to consumers through their own point of sales channels and/or their partners. Having 70+ partners in our network gives dealers the ability to connect to the eMenu or DMS system of their choice.
Gives the Dealer Principal and Field Representatives access to integrated reports for F&I sales, forecasting, and overall dealership performance in real-time with powerful analytics.
PCRS supports and automates
all aftermarket products
Supports billing, commissions, cancellations, and different statuses of the policy throughout its lifetime, allowing for seamless coverage rating, contracting, and contract remittance. Being fully integrated with your accounting system lets you create, manage, and modify your agents, dealers, coverages, and contracts. This also grants your agents direct access via our Agent Portal.
Allows the dealer to expedite the claim process through automation and view detailed reporting to experience a quicker ROI. The easy-to-use screens follow the conversation between servicer and adjuster to allow for faster processing and decision times. Integration with inspection companies and virtual payments partners gives users the ability to make credit card payments for claims within the system. Also provides automated claim adjudication with CHIP technology.
Enables users to track earnings, profits, and reinsurance requirements through reporting and flexible earnings curve configurations. Also allows you to estimate premium earnings across products with revenue recognition. This helps to gain a greater understanding of cost points to help design new products.
PCRS allows easy access to
all of your reports within
a single interface
Provides a cross section of analytical reports designed to support management’s goals for risk reduction. These parameter driven reports cover key risk areas that impact profitability such as: Class, Dealers, Dealer Groups, Make, Model, Coverage Plans, Terms, Vehicle Features, etc. This gives users the ability to evaluate the entire portfolio or sharpen the focus down to an individual item.
Reporting tools that reflect Reinsurance company production totals and counts. The reports can be run either on a quarterly or monthly basis with the ability to drill down to the contract level. This module tracks license information, bank account information, companies in a warehouse phase, beginning ceding dates, and changes using an audit trail functionality. Reinsurance can be setup per product type and can be used for both CFC and NCFC corporations. We also offer users to import back activity, so statements will include bank information.
Customer Relationship Management
Designed specifically for the
extended warranty and
service contract industry
This app is not your general CRM, it’s designed specifically to understand the multiple relationships between roles in the Extended Warranty/Service Contract space. It allows users to track sales information, respond to escalated issues, and streamline the sales process. Available on Android and iOS.
Benefits You Can’t Ignore
the full lifecycle of all aftermarket products and service contracts
your product offering using our flexible system
with industry partners seamlessly using our API connections
new products to the market within days
your legacy data to administer and report all in one place
your data in our dedicated managed hosting environment
personnel costs and eliminate the need for additional IT staff
our user-friendly interface anytime, anywhere, on any browser
Don’t Just Take Our Word For It
We unanimously selected the PCMI solution for the quick and rapid deployment, flexible product design, and transparent reporting that our dealers really rely on.GUY KOENIG – PresidentCareGARD Warranty Services, Inc.
PCMI speaks our language and understands that we come at the warranty and F&I business from the dealer side, rather than strictly from the warranty administration side.JOSEPH CAMPBELL – President and CEOTricor Automotive Group, Inc.
These individuals are people of exemplary character with unmatchable customer support. They know the database business inside and out, are impact players, and their work is TOP NOTCH!MARC MADER – Chairman and CEOAdvanced Protection Products International, Inc.
Customer service representative productivity increased 19% overall and average handle time for inbound calls has been reduced.ROBERT GAITAN – Director of OperationsNew Leaf Service Contracts, LLC.