Software for Administrators,
Insurers, Agents, and Dealers

Policy Claim and Reporting Solutions™

 

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PCRS for Automotive

PCMI offers a modular administration platform that supports all automotive aftermarket products for both the domestic and international markets. Our staff has spent a lifetime learning the TPA business and developing the technology to support our clients’ growth. With our 3 office locations, we have dedicated teams working around the clock to service our clients.

AICPA SOC

SSAE 16 Compliant

PCMI has successfully completed the SSAE 16 (SOC 1) Examination. Our internal controls and overall business processes have been tested by a firm of Certified Public Accountants as operating effectively. We go above and beyond these set service organization quality standards for the good of our customers’ data and information.

Client Testimonial

Client Testimonial

“PCMI speaks our language and understands that we come at the warranty and F&I business from the dealer side, rather than strictly from the warranty administration side. We looked at several solutions before selecting PCMI but what we needed was a complete package.”
– JOSEPH CAMPBELL, President and CEO

Open Sales Platform

Open Sales Platform

F&I Reporting

F&I Reporting

Policy Administration

Policy Administration

Claim Administration

Claim Administration

Risk Management

Risk Management

Performance Reporting

Performance Reporting

Reinsurance

Reinsurance

CRM

CRM

Dealer Facing

Open Sales Platform

Open Sales Platform

Allows users to provide real-time rates and contracts to dealer menus via eRating and eContracting. Users are able to issue policies with electronic signature and present products to consumers through their own point of sales channels and/or their partners. Having 70+ partners in our network gives dealers the ability to connect to the eMenu or DMS system of their choice.

F&I Reporting

F&I Reporting

Gives the Dealer Principal and Field Representatives access to integrated reports for F&I sales, forecasting, and overall dealership performance in real-time with powerful analytics.

Core
Administration

Policy Administration

Policy Administration

Supports billing, commissions, cancellations, and different statuses of the policy throughout its lifetime, allowing for seamless coverage rating, contracting, and contract remittance.

Being fully integrated with your accounting system lets you create, manage, and modify your agents, dealers, coverages, and contracts. This also grants your agents direct access via our Agent Portal.

Claim Administration

Claims Administration

Allows the dealer to expedite the claim process through automation and view detailed reporting to experience a quicker ROI. The easy-to-use screens follow the conversation between servicer and adjuster to allow for faster processing and decision times.

Integration with inspection companies and virtual payments partners gives users the ability to make credit card payments for claims within the system. Also provides automated claim adjudication with CHIP technology.

Risk Management

Risk Management

Enables users to track earnings, profits, and reinsurance requirements through reporting and flexible earnings curve configurations. Also allows you to estimate premium earnings across products with revenue recognition. This helps to gain a greater understanding of cost points to help design new products.

Offshore
Reinsurance

Performance Reporting

Performance Reporting

Provides a cross section of analytical reports designed to support management’s goals for risk reduction. These parameter driven reports cover key risk areas that impact profitability such as: Class, Dealers, Dealer Groups, Make, Model, Coverage Plans, Terms, Vehicle Features, etc. This gives users the ability to evaluate the entire portfolio or sharpen the focus down to an individual item.

Reinsurance

Reinsurance

Reporting tools that reflect Reinsurance company production totals and counts. The reports can be run either on a quarterly or monthly basis with the ability to drill down to the contract level.

This module tracks license information, bank account information, companies in a warehouse phase, beginning ceding dates, and changes using an audit trail functionality. Reinsurance can be setup per product type and can be used for both CFC and NCFC corporations. We also offer users to import back activity, so statements will include bank information.

Customer
Relationship
Management

CRM

CRM

This app is not your general CRM, it’s designed specifically to understand the multiple relationships between roles in the Extended Warranty/Service Contract space. It allows users to track sales information, respond to escalated issues, and streamline the sales process. Available on Android and iOS.

“The key thing about Mark, and the thing that impresses me most about his operation, is his willingness to go above and beyond and do what it takes to give you what you need. Everything we did was custom from scratch… and he has worked very well with our staff to make sure he can accommodate our needs.”

JOSEPH CAMPBELL - President and CEOTricor Automotive Group Inc.

“PCMI speaks our language and understands that we come at the warranty and F&I business from the dealer side, rather than strictly from the warranty administration side. We looked at several solutions before selecting PCMI, and while every provider seems to have an administration piece of the pie, what we needed was a complete package and someone willing to work with me to develop the right solution for our needs.”

JOSEPH CAMPBELL - President and CEO Tricor Automotive Group Inc.

“We feel that PCMI’s PCRS platform is the most comprehensive system that enables our agents and dealers to increase sales and deliver best in class service. In addition, the data analytic capabilities allows our staff to interpret results clearly in a manner that makes sense to our specific market sector. The platform tailors to our specific needs and allows the dealership operation to develop and grow – which is a critical factor.”

JIM LEE – Chief Information Officer McGraw Powersports

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