T his year, from October 25-26, we are excited and honored to be sponsoring the 2022 Vehicle Service & Warranty Lifecycle Summit located in Detroit, Michigan! Taking Place at the Westin Southfield Detroit, we have Mark Nagelvoort – CEO, Clyde Owen – President, Tom Arnieri – VP of F&I Business Development, and Laura Scahill – Marketing Manager attending from the PCMI team, and they are so excited to see everyone. Make sure you schedule a meeting or stop by our booth to see how we can be your technology partner!
Mark Nagelvoort
Clyde Owen
Tom Arnieri
Laura Scahill
What to Expect
The Vehicle Service & Warranty Lifecycle Summit is attended by recognized vehicle OEMs, parts and equipment suppliers, retailers, dealers, distributors, and logistics and service providers that are collaborating to improve and innovate their warranty and aftercare end-to-end experiences.
Attendees are encouraged to walk away with increased knowledge and tools that can reduce costs and friction and lead to enhanced product quality, brand loyalty, and customer satisfaction.
What We're Bringing
Ready to take advantage of having all industry leaders in one space, our team is looking forward to showing off the latest features of our PCRS software that is designed to support and automate the full lifecycle of all aftermarket products.
Our cloud-based solution offers a future-ready, flexible package for the administration of F&I Products, Service Contracts, and Extended Warranties. PCRS features powerful modules including Open Sales Platform, Policy Administration, and Risk Management that are customizable to meet your company’s unique needs. We’re excited to show how our scalable system can allow users to enhance business growth and streamline integration.
How We Help OEM’s
After being recommended as the most comprehensive administration system by PwC during a 6-month study that analyzed over 40 vendors, one of the leading OEM’s selected PCRS as their global platform in 2012. Since then, they have rolled out in Canada, Europe, and the Middle East in multiple currencies.
They have also helped us to evolve our system with enhancements specifically catered to help OEMs gain a competitive advantage like:
- OEM incentive program based upon vehicle penetration (RDR)
- F&I reporting as a percentage of new vehicle sales
- Field and BDM reporting
- A link on your OEM portal
- Billing through the Parts Statement
- CFC and NCFC Reinsurance Module
- GL/AR SAP Interface (Debit and Credit Level)
- Interface to import OEM Parts and Labor times to automate claims
- OEM Service Drive
- Have a direct relationship with consumers, lenders, and dealers via consumer claim portals
- Provides technology support the sales and distribution of all F&I products through traditional and new channels
- Technology that supports F&I products for EVs
Panel Discussions
1. Right-Sizing Extended Electric Vehicle Warranty and CPO Policies
On Tuesday the 25th at 11:00am, PCMI's CEO, Mark Nagelvoort, will be moderating a panel that will cover the differences between EV and ICE models, developing new sales and pricing models, determining market strategies, and much more.
Moderator: Mark Nagelvoort - PCMI
Panelists: Josh Bass - JM&A Group and James Davies - J.D. Power
2. Taking a Focused Approach to Manage Your Dealer Participation Programs
On Wednesday the 26th at 1:30pm, PCMI's CEO, Mark Nagelvoort, will be moderating a panel that will cover everything you need to know about developing and managing your profit participation program.
Moderator: Mark Nagelvoort - PCMI
Panelists: Doug Bell - Service Contract Consulting and Greg Myers - Beecher Carlson
