PCRS for Automotive

Administration Software
for F&I Products and Service Contracts

PCMI Corporation offers the most comprehensive package of integrated software solutions for Extended Warranty management and F&I administration. Our modular platform, PCRS (Policy Claim and Reporting Solutions™), supports and automates the full lifecycle of all aftermarket products. We provide the fastest and most flexible environment for an administrator to launch new products. As a SSAE16 cloud-based application, our customers obtain cost benefits in real-time through PCRS.

46
CONTRACTS PROCESSED
23
CLAIMS PROCESSED
16
DEALERSHIPS SUPPORTED
174
REPAIR SHOPS SUPPORTED

Proven System Reliability

By partnering with Rackspace, the leader in managed hosting services, our customized system infrastructure receives 24/7 white-glove support to ensure our software is always running smoothly. This allows our team to focus on continually enhancing PCRS while giving our customers what they want – speed and reliability.

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Automotive Industries Served

cars industry icon

Cars

trucks industry icon

Trucks

powersports industry icon

Powersports

rv industry icon

RVs

boats industry icon

Boats

heavy duty equipment industry icon

Heavy Duty

Supported Aftermarket Products

Vehicle Service Contracts (VSC)

Certified Preowned

Limited Warranty

Guaranteed Asset Protection (GAP)

Tire & Wheel

Prepaid Maintenance

Lease Wear & Tear

Appearance Protection

Dent Protection

Etch / Theft Protection

Rust Protection

Windshield Protection

Key Replacement

Lot Programs

Roadside Assistance

Manufacturer’s Warranty

Scalable platform that won’t limit your potential

Open Sales Platform PCRS Auto Module

Open Sales Platform

F&I Reporting PCRS Auto Module

F&I Reporting

Policy Administration PCRS Auto Module

Policy Administration

Claim Administration PCRS Auto Module

Claims Administration

Risk Management PCRS Auto Module

Risk Management

Performance Reporting PCRS Auto Module

Performance Reporting

Reinsurance PCRS Auto Module

Reinsurance

Notification Center module icon

Notifications

Open Sales Platform PCRS Auto Module

Open Sales Platform

Allows users to provide real-time rates and contracts to dealer menus via eRating and eContracting. Users are able to issue policies with electronic signature and present products to consumers through their own point of sales channels and/or their partners. Having 70+ partners in our network gives dealers the ability to connect to the eMenu or DMS system of their choice.

F&I Reporting PCRS Auto Module

F&I Reporting

Gives the Dealer Principal and Field Representatives access to integrated reports for F&I sales, forecasting, and overall dealership performance in real-time with powerful analytics.

Policy Administration PCRS Auto Module

Policy Administration

Supports billing, commissions, cancellations, and different statuses of the policy throughout its lifetime, allowing for seamless coverage rating, contracting, and contract remittance. Being fully integrated with your accounting system lets you create, manage, and modify your agents, dealers, coverages, and contracts. This also grants your agents direct access via our Agent Portal.

Claim Administration PCRS Auto Module

Claims Administration

Allows the dealer to expedite the claim process through automation and view detailed reporting to experience a quicker ROI. The easy-to-use screens follow the conversation between servicer and adjuster to allow for faster processing and decision times. Integration with inspection companies and virtual payments partners gives users the ability to make credit card payments for claims within the system. Also provides automated claim adjudication with CHIP technology.

Risk Management PCRS Auto Module

Risk Management

Enables users to track earnings, profits, and reinsurance requirements through reporting and flexible earnings curve configurations. Also allows you to estimate premium earnings across products with revenue recognition. This helps to gain a greater understanding of cost points to help design new products.

Performance Reporting PCRS Auto Module

Performance Reporting

Provides a cross section of analytical reports designed to support management’s goals for risk reduction. These parameter driven reports cover key risk areas that impact profitability such as: Class, Dealers, Dealer Groups, Make, Model, Coverage Plans, Terms, Vehicle Features, etc. This gives users the ability to evaluate the entire portfolio or sharpen the focus down to an individual item.

Reinsurance PCRS Auto Module

Reinsurance

Reporting tools that reflect Reinsurance company production totals and counts. The reports can be run either on a quarterly or monthly basis with the ability to drill down to the contract level. This module tracks license information, bank account information, companies in a warehouse phase, beginning ceding dates, and changes using an audit trail functionality. Reinsurance can be setup per product type and can be used for both CFC and NCFC corporations. We also offer users to import back activity, so statements will include bank information.

Notification Center module icon

Notification Center

Instantly communicate with your agents and dealers by configuring real-time text and email messages to notify them of key contract and claims events that happen within PCRS.

  • Inform agents of denied claims so they can ensure the dealer understands why
  • Alert your Reinsurance dealers of high dollar claims before they are approved
  • Know when key dealers have fallen out of normal submission cadence in time to keep them from turning to another provider
  • Provide weekly or monthly reporting summaries and access to dashboards

Connecting through APIs

pcrs integration partners

PCMI provides endless opportunities to our clients through our strategic relationships with industry leaders. We have 70+ partners currently integrated to PCRS through our API connections allowing end-users a seamless experience by saving time and simplifying administration processes.

VIEW OUR PARTNERS

Benefits You Can’t Ignore

Automate

the full lifecycle of all aftermarket products and service contracts

Customize

your product offering using our flexible system

Integrate

with industry partners seamlessly using our API connections

Launch

new products to the market within days

Convert

your legacy data to administer and report all in one place

Secure

your data in our dedicated managed hosting environment

Reduce

personnel costs and eliminate the need for additional IT staff

Access

our user-friendly interface anytime, anywhere, on any browser

Don’t Just Take Our Word For It

We unanimously selected the PCMI solution for the quick and rapid deployment, flexible product design, and transparent reporting that our dealers really rely on.

GUY KOENIG – PresidentCareGARD Warranty Services, Inc.

These individuals are people of exemplary character with unmatchable customer support. They know the database business inside and out, are impact players, and their work is TOP NOTCH!

MARC MADER – Chairman and CEOAdvanced Protection Products International, Inc.

Customer service representative productivity increased 19% overall and average handle time for inbound calls has been reduced.

ROBERT GAITAN – Director of OperationsNew Leaf Service Contracts, LLC.

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