PCRS for Automotive

PCMI offers a modular administration platform that supports all automotive aftermarket products for both the domestic and international markets. Our staff has spent a lifetime learning the TPA business and developing the technology to support our clients’ growth. With our 3 office locations, we have dedicated teams working around the clock to service our clients.

SSAE 18 Compliant

Your Data is Secure

Secure your data in our dedicated managed hosting environment.

Quality Standards

Our internal controls and overall business processes have been tested by a firm of Certified Public Accountants as operating effectively.

We Go the Extra Mile

We go above and beyond these set service organization quality standards for the good of our customers’ data and information.

Supports These Products

  • Manufacturer’s Warranty
  • Vehicle Service Contracts (VSC)
  • Certified Preowned
  • Limited Warranty
  • Guaranteed Asset Protection (GAP)
  • Tire & Wheel
  • Prepaid Maintenance
  • Lease Wear & Tear
  • Appearance Protection
  • Dent Protection
  • Etch / Theft Protection
  • Rust Protection
  • Windshield Protection
  • Key Replacement
  • Lot Programs
  • Roadside Assistance
  • And More!

PCRS solves your

technology problems

one module at a time

Open Sales Platform

F&I Reporting

Policy Administration

Claims Administration

Risk Management

Performance Reporting



Dealer Support

PCRS empowers your agent

and field representative

Open Sales Platform

Open Sales Platform

Allows users to provide real-time rates and contracts to dealer menus via eRating and eContracting. Users are able to issue policies with electronic signature and present products to consumers through their own point of sales channels and/or their partners. Having 70+ partners in our network gives dealers the ability to connect to the eMenu or DMS system of their choice.

F&I Reporting

F&I Reporting

Gives the Dealer Principal and Field Representatives access to integrated reports for F&I sales, forecasting, and overall dealership performance in real-time with powerful analytics.


PCRS supports and automates

all aftermarket products

Policy Administration

Policy Administration

Supports billing, commissions, cancellations, and different statuses of the policy throughout its lifetime, allowing for seamless coverage rating, contracting, and contract remittance. Being fully integrated with your accounting system lets you create, manage, and modify your agents, dealers, coverages, and contracts. This also grants your agents direct access via our Agent Portal.

Claim Administration

Claims Administration

Allows the dealer to expedite the claim process through automation and view detailed reporting to experience a quicker ROI. The easy-to-use screens follow the conversation between servicer and adjuster to allow for faster processing and decision times. Integration with inspection companies and virtual payments partners gives users the ability to make credit card payments for claims within the system. Also provides automated claim adjudication with CHIP technology.

Risk Management

Risk Management

Enables users to track earnings, profits, and reinsurance requirements through reporting and flexible earnings curve configurations. Also allows you to estimate premium earnings across products with revenue recognition. This helps to gain a greater understanding of cost points to help design new products.

Portfolio Management

PCRS allows easy access to

all of your reports within

a single interface

Performance Reporting

Performance Reporting

Provides a cross section of analytical reports designed to support management’s goals for risk reduction. These parameter driven reports cover key risk areas that impact profitability such as: Class, Dealers, Dealer Groups, Make, Model, Coverage Plans, Terms, Vehicle Features, etc. This gives users the ability to evaluate the entire portfolio or sharpen the focus down to an individual item.



Reporting tools that reflect Reinsurance company production totals and counts. The reports can be run either on a quarterly or monthly basis with the ability to drill down to the contract level. This module tracks license information, bank account information, companies in a warehouse phase, beginning ceding dates, and changes using an audit trail functionality. Reinsurance can be setup per product type and can be used for both CFC and NCFC corporations. We also offer users to import back activity, so statements will include bank information.

Customer Relationship Management

Designed specifically for the

extended warranty and

service contract industry



This app is not your general CRM, it’s designed specifically to understand the multiple relationships between roles in the Extended Warranty/Service Contract space. It allows users to track sales information, respond to escalated issues, and streamline the sales process. Available on Android and iOS.

Benefits You Can’t Ignore


the full lifecycle of all aftermarket products and service contracts


your product offering using our flexible system


with industry partners seamlessly using our API connections


new products to the market within days


your legacy data to administer and report all in one place


your data in our dedicated managed hosting environment


personnel costs and eliminate the need for additional IT staff


our user-friendly interface anytime, anywhere, on any browser

Don’t Just Take Our Word For It

We unanimously selected the PCMI solution for the quick and rapid deployment, flexible product design, and transparent reporting that our dealers really rely on.

GUY KOENIG – PresidentCareGARD Warranty Services, Inc.

These individuals are people of exemplary character with unmatchable customer support. They know the database business inside and out, are impact players, and their work is TOP NOTCH!

MARC MADER – Chairman and CEOAdvanced Protection Products International, Inc.

Customer service representative productivity increased 19% overall and average handle time for inbound calls has been reduced.

ROBERT GAITAN – Director of OperationsNew Leaf Service Contracts, LLC.

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