PCMI offers a modular package of software solutions for the administration of F&I Products, Service Contracts, and Extended Warranties. Our SaaS platform, Policy Claim and Reporting Solutions™ (PCRS), supports and automates the full lifecycle of all aftermarket products and provides the most flexible environment for administrators, insurers, OEM’s, agents, and dealers to launch new products.
By partnering with Rackspace, the leader in managed hosting services, our customized system infrastructure receives 24/7 white-glove support to ensure our software is always running smoothly. This allows our team to focus on continually enhancing PCRS while giving our customers what they want – speed and reliability.
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Vehicle Service Contracts (VSC)
Certified Preowned
Limited Warranty
Guaranteed Asset Protection (GAP)
Tire & Wheel
Prepaid Maintenance
Lease Wear & Tear
Appearance Protection
Dent Protection
Etch / Theft Protection
Rust Protection
Windshield Protection
Key Replacement
Lot Programs
Roadside Assistance
Manufacturer’s Warranty
Allows users to provide real-time rates and contracts to dealer menus via eRating and eContracting. Users are able to issue policies with electronic signature and present products to consumers through their own point of sales channels and/or their partners. Having 70+ partners in our network gives dealers the ability to connect to the eMenu or DMS system of their choice.
Gives the Dealer Principal and Field Representatives access to integrated reports for F&I sales, forecasting, and overall dealership performance in real-time with powerful analytics.
Supports billing, commissions, cancellations, and different statuses of the policy throughout its lifetime, allowing for seamless coverage rating, contracting, and contract remittance. Being fully integrated with your accounting system lets you create, manage, and modify your agents, dealers, coverages, and contracts. This also grants your agents direct access via our Agent Portal.
Allows the dealer to expedite the claim process through automation and view detailed reporting to experience a quicker ROI. The easy-to-use screens follow the conversation between servicer and adjuster to allow for faster processing and decision times. Integration with inspection companies and virtual payments partners gives users the ability to make credit card payments for claims within the system. Also provides automated claim adjudication with CHIP technology.
Enables users to track earnings, profits, and reinsurance requirements through reporting and flexible earnings curve configurations. Also allows you to estimate premium earnings across products with revenue recognition. This helps to gain a greater understanding of cost points to help design new products.
Provides a cross section of analytical reports designed to support management’s goals for risk reduction. These parameter driven reports cover key risk areas that impact profitability such as: Class, Dealers, Dealer Groups, Make, Model, Coverage Plans, Terms, Vehicle Features, etc. This gives users the ability to evaluate the entire portfolio or sharpen the focus down to an individual item.
Reporting tools that reflect Reinsurance company production totals and counts. The reports can be run either on a quarterly or monthly basis with the ability to drill down to the contract level. This module tracks license information, bank account information, companies in a warehouse phase, beginning ceding dates, and changes using an audit trail functionality. Reinsurance can be setup per product type and can be used for both CFC and NCFC corporations. We also offer users to import bank activity, so statements will include bank information.
This module’s easy-to-use interface allows administrators to configure emails, text notifications, and letters to best fit the receiver’s preferences via customizable templates and triggers. These triggers can be configured based on dollar amount, days, or miles. If you wish to communicate with your receiver in a different language, you have the ability to input the wording of your choosing.
PCMI provides endless opportunities to our clients through our strategic relationships with industry leaders. We have 70+ partners currently integrated to PCRS through our API connections allowing end-users a seamless experience by saving time and simplifying administration processes.
the full lifecycle of all aftermarket products and service contracts
your product offering using our flexible system
with industry partners seamlessly using our API connections
new products to the market within days
your legacy data to administer and report all in one place
your data in our dedicated managed hosting environment
personnel costs and eliminate the need for additional IT staff
our user-friendly interface anytime, anywhere, on any browser
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