Claims Intelligence accelerates claims processing by automating routine tasks to cut delays, reduce errors, and lower costs. Free your team to focus on complex, high-value claims and deliver better service at scale.
Define rules for any product type to target claims you want to automate
Trigger actions like authorize, pay, or calculate severity
Move at your pace toward straight-through claims processing
Automating authorization, payment, and denial actions through configurable rules. It streamlines operations, reduces manual effort, and enables your team to manage higher claim volume with greater speed and accuracy.
Automate claim invoice processing with AI that reads service invoices, validates them against approved claims, and issues instant payment. Set custom rules by product type to control automation, eliminate manual work, and reduce costs.
Automate invoice matching and payment to reduce administrative overhead at scale
Apply configurable logic to ensure every payout aligns with contract terms
Use real-time checks to catch issues early and eliminate overpayments
Let automation handle the routine so your staff can focus on complex claims and program growth
Insights IQ transforms PCMI’s industry-leading warranty data into actionable analytics. With real-time trend detection and historical depth, it helps F&I teams surface risks, refine strategies, and drive smarter decisions across the full claims lifecycle.
Workforce IQ routes claims based on complexity, workload, and expertise ensuring the right adjuster handles the right task. It improves resolution times, balances productivity across teams, and helps you scale efficiently without overextending resources.
