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Explore our library of webinar recordings and conference presentations that cover PCRS software features, best practices, success stories, integrations, and more! Watch these videos at your own pace to gain knowledge, hear from our customers, and get inspired to keep improving how your team uses PCRS.
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Join us as we dive into the world of DOWC with Greg and Bryan to discuss administration best practices and the technology necessary to streamline these programs.
DURATION: 70 min
PCMI HOSTS: Mark Nagelvoort and Prudhvi Gandamalla
GUEST HOSTS: Bryan Dobson – GPW and Greg Petrowski – GPW
DATE: March 30, 2023
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Join us as we dive into the world of electric vehicles with Josh and Renee to identify best practices for positioning and promoting F&I products and services.
DURATION: 48 min
PCMI HOST: Mark Nagelvoort
GUEST HOSTS: Josh Bass – JM&A and James Davies – J.D. Power
DATE: September 22, 2022
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Mark, Greg, and Doug discuss the admin system lifecycle and how your current system could potentially be constraining the ability to grow.
DURATION: 75 min
PCMI HOST: Mark Nagelvoort
GUESTS: Greg Myers – Beecher Carlson and Doug Bell – Extended Warranty and Service Contract Consulting
DATE: December 9, 2021
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Mark discusses with guests Jerry and Dan how 2020 tested their resiliency and propelled their growth.
DURATION: 44 min
PCMI HOST: Mark Nagelvoort
GUESTS: Jerry Munselle – Torque Group and Dan Brancaccio – PermaSafe
DATE: June 24, 2021
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Learn about the benefits of enabling flexible communication through our newest module – The Notification Center and see how our integration with BerkOne enhances its capabilities.
DURATION: 37 min
PCMI HOSTS: Mark Nagelvoort and Greg Kasprzycki
GUEST: Steve Hendrick – BerkOne
DATE: Nov 19, 2020
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See how PCMI simplifies and automates payments between dealers and administrators via our integration with Infintech.
DURATION: 35 min
PCMI HOSTS: Mark Nagelvoort and Randy Price
GUEST: Matt Valego – Infintech
DATE: Oct 22, 2020
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Guest speaker Lori Arce joins us to share JM&A Group’s experience implementing our new GAP Claim Consumer and Lender Portal. Learn about this powerful add-on as we run through its exciting features.
DURATION: 25 min
HOSTS: Mark Nagelvoort, Greg Kasprzycki, and Corinne Eckert
GUEST: Lori Arce – JM&A Group
DATE: Sept 24, 2020
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Mark explains how our Quick Launch process allows customers to get products up and running on PCRS in a matter of days. Guest Matt Fehr recounts AvantaGuard’s experience switching from a homegrown system to PCRS.
DURATION: 46 min
PCMI HOST: Mark Nagelvoort
GUEST: Matt Fehr – AvantaGuard
DATE: June 22, 2020
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Mark and Greg go through the extendable capabilities of our PCRS PaaS software as guest host Ben Draper of Sym-Tech shares how this cloud-based solution worked for them.
DURATION: 47 min
PCMI HOSTS: Mark Nagelvoort and Greg Kasprzycki
GUEST: Ben Draper – Sym-Tech
DATE: May 28, 2020
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Learn how PCRS streamlines the process of producing reinsurance cession statements, with guest host Greg Petrowski of GPWA.
DURATION: 1 hr 11 min
PCMI HOSTS: Mark Nagelvoort and Prudhvi Gandamalla
GUEST: Greg Petrowski – GPWA
DATE: May 7, 2020
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Greg and Sean discuss how PCRS enables clients to grow their business through its configurable structure, quick launch, and APIs.
DURATION: 30 min
PCMI HOSTS: Greg Kasprzycki and Sean Mangan
DATE: Apr 30, 2020
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Greg demonstrates how PCRS gives you the ability to automate your claim’s process – saving you and your business hours of wait time.
DURATION: 46 min
PCMI HOST: Greg Kasprzycki
DATE: Apr 23, 2020
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Mark and Dan Tafel from Hornbeam Insurance discuss all things Insurtech through the eyes of a technology provider.
DURATION: 40 min
HOST: Dan Tafel – Hornbeam Insurance
GUEST: Mark Nagelvoort
DATE: October 27, 2021
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Mark breaks down the Consumer extended warranty functionalities of PCRS, with guest Rob Christian detailing OnPoint’s experience switching to PCMI.
DURATION: 52 min
PCMI HOST: Mark Nagelvoort
GUEST: Rob Christian – OnPoint
DATE: Nov 5, 2020
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Watch as Mark moderates a VS Warranty Lifecycle Roundtable where he discusses compliance vs. the customer experience in regards to administration software and how to achieve a good balance for your company and customers.
DURATION: 12 min
SPEAKERS: Mark Nagelvoort - PCMI, Aaron Brogdon - Frost Brown Todd, Ellis W. Wilder - Frost Brown Todd
CONFERENCE: Vehicle Service & Warranty Lifecycle Roundtable, 2021
DATE: October 14, 2021
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Watch as Mark moderates a VS Warranty Lifecycle Roundtable where he discusses the difference between insourcing, outsourcing, a hybrid approach, and which is best for each individual company along with a Q&A session.
DURATION: 40 min
SPEAKERS: Mark Nagelvoort - PCMI, Andy Peterson - Polaris, Doug Bell - Principal, Gregory Myers - Beecher Carlson
CONFERENCE: Vehicle Service & Warranty Lifecycle Roundtable, 2021
DATE: October 14, 2021
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Watch as Mark moderates a WCM panel on how the fastest growing administrators have embraced digital transformation by utilizing technology that allows them to automate their processes.
DURATION: 45 min
SPEAKERS: Mark Nagelvoort - PCMI, Greg Myers - Beecher Carlson, and Dan Tafel - Hornbeam Insurance
CONFERENCE: Warranty Chain Management, 2021
DATE: Sep 1, 2021
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Watch Mark and Rob deliver the WCM Keynote Presentation on improving manufacturers’ warranty program performance with the help of adaptable software.
DURATION: 49 min
SPEAKERS: Mark Nagelvoort - PCMI and Rob Christian - OnPoint
CONFERENCE: Warranty Chain Management, 2020
DATE: Dec 2, 2020
