On-Demand Webinar - Building vs Buying Admin Software: Alpha Warranty Discusses Their Decision

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Building vs Buying Admin Software: Alpha Warranty Discusses Their Decision

DURATION: 60 min

DATE: July 27, 2023

Join us as Mark, Greg, Jeff, and McKay break down the differences between building vs buying an admin system as well as what led Alpha Warranty to decide to buy. We will cover:

  • Why switching systems was crucial to their growth
  • Obstacles they identified with building
  • Factors that played a part in their decision
  • How buying has helped achieve their goals
  • Converting their legacy data – PCMI’s conversion toolkit

PCMI Hosts

Mark Nagelvoort - Webinar

Mark Nagelvoort


A seasoned executive in the industry, Mark has dedicated 30 years to developing software administration systems. He specializes in using his expansive knowledge to help customers establish all phases of their extended warranty programs including sales, policy and claim administration, risk management, and offshore reinsurance within our PCRS software.

Greg Kasprzycki Headshot

Greg Kasprzycki

VP of Solutions

Greg has made an exceptional impact during his 12 years with the company. He has played a pivotal role in shaping the company's solutions department and driving its success. With extensive industry experience, our VP of Solutions has an in-depth understanding of the market, emerging trends, and customer needs.


Guest Speaker Jeff Robinson

Jeff Robinson

COO @ Alpha Warranty

Jeff joined the company in 2008 and through the years worked his way up to COO. He holds a B.S. in Business Management from Utah Valley University and an MBA from Utah State University. Jeff strives to solve important business problems using data and can often be found deep in a Tableau analysis. Jeff has been recognized as one of the top Risk/Underwriting experts in the industry.

Guest Speaker McKay Wilcox

McKay Wilcox

Senior Project Manager @ Alpha Warranty

McKay joined the company back in 2013 working in various roles and is currently serving as Senior Program Manager. He holds a B.S. in Business Information Systems from the University of Utah and an MBA from Utah State University. McKay has a passion for technology and strives to create tools and processes to enable everyone to be more efficient in their respective roles.