Company
Since 2012, we’ve been focused on one thing—transforming how F&I products, warranties, and service contracts are managed. By automating every step of the administrative lifecycle, our AI-powered solutions give teams the speed, insight, and freedom to focus on growth and the relationships that drive it.
Trusted by 125+ TPA’s, OEM’s and dealers worldwide
PCMI by the numbers
14
years in the industry
265
+
team members
125
+
customers
14
countries served
165
M
contracts processed
49
M
claims processed
440
K
users
100
+
integrations
Our Story
We started with a blank slate and a big dream: to redefine the administration system of the future. Today, with 200+ team members around the world, we’re proud to lead the way.
2012
Journey Begins
PCMI is established by founder Mark Nagelvoort with a focus on modernizing policy and claims administration
2013
Early Adoption
Initial customer adoption, including major OEM, validates PCMI's approach
2014+
Scale & Maturity
Expanded customers, expertise, and global operations to support sustained growth
2021
Strategic Investment
Investment from Equality Asset Management supports growth and operational maturity
2024
Market Expansion
Expanded into lender compliance with the launch of TruComply
2025
Strategic Backing
Backing from Thoma Bravo strengthens long-term investment and execution
2026
Industry Advancement
Acquired StoneEagle Enterprise Business Solutions bringing experienced teams together
Today
Long-Term Leadership
Focused on stability, customer success, and leading the industry forward
