“I start each day ensuring that we are delivering on the promise of providing the best administration system to each of our customers.”
Mark Nagelvoort – CEO
PCMI
“I start each day ensuring that we are delivering on the promise of providing the best administration system to each of our customers.”
Mark Nagelvoort – CEO
PCMI
PCMI, LLC (Policy Claim Management International) is the leading provider of integrated software solutions for Extended Warranty management and F&I administration.
We’re operated under the leadership of our CEO – Mark Nagelvoort, along with his dedicated executive team who have worked alongside him in the industry for 20+ years.
We have 3 office locations: Chicago (USA), Krakow (Poland), and Chiang Mai (Thailand) with dedicated teams working around the clock to service our clients.
“In 2012, we started with a blank board and one big dream: to redefine the administration system of the future. We didn’t have a single client, but we knew what we wanted to be. Ten years later with a staff of over 160+ and 3 global offices, we’re the industry leader in administration software and we’re ready to do more.”
— Mark Nagelvoort – CEO
“Our team is passionate, and their dedication to our software is what got us here in the first place. We’re planning to do more and we’re ready to do more.”
Mark Nagelvoort – CEO
Our highest priority is to satisfy the needs of our customers through delivering best-in-class software, providing professional customer support, and cultivating long-term partnerships.
We follow agile best practices to help us work in a continuous state of high quality. From coding to launching our app, we take the extra measures to ensure our software is running at its highest efficiency.
Working together with our unique perspectives and knowledge moves our company towards its vision. As a team, we celebrate achievements and learn from failures in order to constantly grow.
We have a passion to challenge the status quo by courageously innovating, taking risks, and experimenting to consistently take our product to the next level.
We have a natural sense of pride and obligation in taking full accountability for our work. We don’t cut corners, we’re transparent, and we promise to do what is right.
We create more than just software. The hours we spend each week working and having fun together builds a connection and a lifestyle that goes beyond the walls of our office.