PCRS Consumer Software
Our service contract management software automates your warranty administration services for all OEM, repair, and replacement plans throughout their full lifecycle.
Consumer Industries Served
Don't just take our word for it
“Extend is the licensed and appointed administrator for various insurance companies who support us, and we use PCRS as our back-end system of record because they’re so well-known and trusted.”WOODROW LEVIN - Founder and CEOExtend
“PCMI has truly acted as our technology partner - aiding us to substantially grow and scale service delivery for our clients and their consumers.”ROB CHRISTIAN - President & Chief Risk OfficerOnPoint Warranty
“I am truly amazed at PCMI's unparalleled ability to understand the needs of our company and operations. They have a strong ability to listen and understand people.”ENRIQUE WIDAUSKI – Project Development ManagerFlamingo Appliance Services
PCRS puts your customer at the center of your service offering
Our product warranty management software supports service and repair contracts as well as OEM warranties. Capabilities include:
- Cancels and more
Our growing API library suite of over 20 APIs. These allow administrators, dealers, and integration partners to perform automated actions against the PCRS platform, allowing for activities such as:
- Advanced ecommerce
- CRM integration
- Self-service claims
- Shipping and fulfillment integration and more
Benefits You Can’t Ignore
the full lifecycle of all aftermarket products and service contracts
your offer with the flexibility of the PCRS system
with industry partners throughout the industry via API connections
new programs swiftly to boost your bottom-line
historical data to manage and report in a centralized location
your information in a dedicated managed hosting environment
personnel costs and eliminate the need for additional IT staff
the accessible interface from any location, at any time, from anywhere
Trust and Security
Through a relationship with the market’s leader in managed hosting services, Rackspace, PCMI offers 24/7 white-glove support to ensure our customized system infrastructure is operating effortlessly. Delivering this support frees our team to focus on enhancing PCRS while providing the speed and reliability that our customers desire.
PCRS Consumer Brochure
For more in-depth information on the modules, functionality, and capabilities of our system, download our Consumer Overview Deck.
Warranty Week Article
Learn how Extend uses PCRS as a PaaS solution to differentiate themselves, which has earned them big name retailers like Peloton, Advance Auto Parts, and Logitech.