Consumer Warranty Software

Our service contract management software automates your warranty administration services for all OEM, repair, and replacement plans throughout their full lifecycle.

Contracts Processed
Claims Processed
Dealers Supported
Servicers Supported

PCRS Consumer Solutions

Scalable Platform Built to Maximize Potential

Policy Administration
Claims Administration
Service Network Dispatch
Risk Management
Connected Platform
Analytics & Reporting

Policy Administration

Our product warranty management software supports service and repair contracts as well as OEM warranties. Capabilities include:

  • Rating
  • Sales
  • Cancels and more

Claims Administration

Allows the automation and processing of claims. Capabilities include:

  • Call avoid
  • Role-based rules engine and liability rules engine
  • Problem analytics, progress tracking, auditing, and more

Service Network Dispatch

Our field technician dispatching tool. Abilities include:

  • Dispatching technicians based on our rules engine
  • Works in conjunction with the Claims Module

Risk Management

Enables insurers and administrators to:

  • Forecast and recognize revenue
  • Forecast and recognize loss

Connected Platform

Our growing API library suite of over 20 APIs. These allow administrators, dealers, and integration partners to perform automated actions against the PCRS platform, allowing for activities such as:

  • Advanced ecommerce
  • CRM integration
  • Self-service claims
  • Shipping and fulfillment integration and more

Analytics & Reporting

Allows users to view data points across the subject matter they are interested in, in real-time. Functionality includes:

  • 50 built-in, customizable reports
  • Growth capabilities, for when a customer’s needs mature

Benefits You Can’t Ignore


the full lifecycle of all aftermarket products and service contracts


your product offering using our flexible system


with industry partners seamlessly using our API connections


new products to the market within days


your legacy data to administer and report all in one place


your data in our dedicated managed hosting environment


personnel costs and eliminate the need for additional IT staff


our user-friendly interface anytime, anywhere, on any browser