PCRS Consumer Software
Our service contract management software automates your warranty administration services for all OEM, repair, and replacement plans throughout their full lifecycle.
Consumer Industries Served
Don't just take our word for it
“Extend is the licensed and appointed administrator for various insurance companies who support us, and we use PCRS as our back-end system of record because they’re so well-known and trusted.”WOODROW LEVIN - Founder and CEOExtend
“PCMI has truly acted as our technology partner - aiding us to substantially grow and scale service delivery for our clients and their consumers.”ROB CHRISTIAN - President & Chief Risk OfficerOnPoint Warranty
“I am truly amazed at PCMI's unparalleled ability to understand the needs of our company and operations. They have a strong ability to listen and understand people.”ENRIQUE WIDAUSKI – Project Development ManagerFlamingo Appliance Services
PCRS puts your customer at the center of your service offering
Our product warranty management software supports service and repair contracts as well as OEM warranties. Capabilities include:
- Cancels and more
Our growing API library suite of over 20 APIs. These allow administrators, dealers, and integration partners to perform automated actions against the PCRS platform, allowing for activities such as:
- Advanced ecommerce
- CRM integration
- Self-service claims
- Shipping and fulfillment integration and more
Benefits You Can’t Ignore
the full lifecycle of all aftermarket products and service contracts
your product offering using our flexible system
with industry partners seamlessly using our API connections
new products to the market within days
your legacy data to administer and report all in one place
your data in our dedicated managed hosting environment
personnel costs and eliminate the need for additional IT staff
our user-friendly interface anytime, anywhere, on any browser
Trust and Security
By partnering with Rackspace, the leader in managed hosting services, our customized system infrastructure receives 24/7 white-glove support to ensure our software is always running smoothly. This allows our team to focus on continually enhancing PCRS while giving our customers what they want – speed and reliability.
PCRS Consumer Brochure
For more in-depth information on the modules, functionality, and capabilities of our system, download our Consumer Overview Deck.
Warranty Week Article
Learn how Extend uses PCRS as a PaaS solution to differentiate themselves, which has earned them big name retailers like Peloton, Advance Auto Parts, and Logitech.