Increase customer service productivity and improve warranty portfolio performance with PCRS.
Managing warranty obligations is challenging.
From call center tracking to warranty registration, entitlement, and administration, there are so many touchpoints and processes involved in the warranty lifecycle. OEMs, TPAs, and Insurers who are still utilizing warranty systems that are antiquated, inflexible, or require a lot of manual intervention, risk losing millions of dollars a year because these systems do not allow them to keep up with the evolving market.
Our Future-Ready Solution Can Help
“Truly acting as our technology partner, PCMI has helped us substantially grow and scale service delivery for our clients and their consumers. PCRS helps us deliver excellent customer product-service experiences.”ROB CHRISTIANPresident & Chief Risk Officer