Technology leader with more than 20 years of experience joins PCMI to support the continued development and scalability of PCRS
PCMI, a leading provider of cloud-based administration software for F&I products and service contract programs, today announced the appointment of Abdul Masri as Vice President of Engineering, Core Products. In this role, Masri oversees engineering for PCRS across claims, contracts, payments, and customer experience, with a focus on advancing its capabilities while maintaining the performance and reliability customers depend on.
Masri brings more than 20 years of technology and engineering leadership experience at companies including Amazon, GoDaddy, Vista, and Microsoft. Most recently, he served as Principal Technical Program Manager at Amazon, where he led a strategic transformation initiative supporting more than 5 million advertisers. He previously held engineering and technology leadership roles at Vista and GoDaddy, focused on digital products and platform development.
“As our customers’ technology ecosystems become increasingly complex, our role is to simplify that complexity while continuously evolving PCRS to meet their growing needs—without compromising the stability and reliability they depend on every day. Abdul’s experience building and scaling large technology platforms will help us do both.”
– Sagini Ramesh, Chief Technology Officer at PCMI
“Delivering value to customers is what drives me,” said Abdul Masri, Vice President of Engineering, Core Products at PCMI. “I’ve been working at the forefront of AI for years, and my focus is on harnessing it, along with the latest proven technologies and methodologies, as a force multiplier for our teams. I want customers to demand that we do whatever it takes to help them excel and stay ahead of their competition.”
About PCMI
PCMI is a leading provider of administration software for the F&I product and service contract industry. Its PCRS platform brings together policy and claims administration, risk management, reporting, integrations and AI-powered capabilities in one scalable platform. PCRS has processed more than 181 million contracts and 53 million claims and supports more than 125 customers and 440,000 users worldwide. PCMI combines deep F&I expertise with modern technology to help organizations operate more efficiently, adapt faster and scale for what’s next.
Source: PRWeb