DREAM VIEW
Clifftop in Cornwall, watching the waves roll in
DREAM VIEW
Clifftop in Cornwall, watching the waves roll in
MUST-READ
Chief Customer Officer 2.0 by Jeanne Bliss—reshaped how I think about building customer-first organizations
FAVORITE WORKOUT
Cycling—mountain biking when I want a challenge, road cycling when I need to think
OFFICE CATCHPHRASE
“What’s the problem you are trying to solve?” Simple question, powerful results
DAILY BREW
Decaf Americano, because I can drink it all day
FIRST CONCERT
Spandau Ballet – yes, I’m that old
Dan brings over three decades of operational leadership across enterprise and startup environments. Before joining PCMI, he held senior roles at Amadeus and other global tech firms, where he led high-impact teams in product delivery, pricing, and commercial execution. At PCMI, Dan drives company-wide operational strategy—streamlining execution, accelerating time to value, and positioning the business for scalable, customer-focused growth.
Graduated with a Bachelor’s in Electrical and Electronic Engineering from Bristol University.