Dan O'Keefe

Chief Operating Officer

Leads PCMI’s day-to-day operations with a focus on efficiency, execution, and strategic alignment, driving faster delivery and stronger results for clients.

Dan O'Keefe

Chief Operating Officer

Leads PCMI’s day-to-day operations with a focus on efficiency, execution, and strategic alignment, driving faster delivery and stronger results for clients.

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DREAM VIEW

Clifftop in Cornwall, watching the waves roll in

MUST-READ

Chief Customer Officer 2.0 by Jeanne Bliss—reshaped how I think about building customer-first organizations

FAVORITE WORKOUT

Cycling—mountain biking when I want a challenge, road cycling when I need to think

OFFICE CATCHPHRASE

“What’s the problem you are trying to solve?” Simple question, powerful results

DAILY BREW

Decaf Americano, because I can drink it all day

FIRST CONCERT

Spandau Ballet – yes, I’m that old

Career

Dan brings over three decades of operational leadership across enterprise and startup environments. Before joining PCMI, he held senior roles at Amadeus and other global tech firms, where he led high-impact teams in product delivery, pricing, and commercial execution. At PCMI, Dan drives company-wide operational strategy—streamlining execution, accelerating time to value, and positioning the business for scalable, customer-focused growth.

Education

Graduated with a Bachelor’s in Electrical and Electronic Engineering from Bristol University.