WORDS I LIVE BY
“Keep moving forward”
PERFECT DAY OFF
Cheering my kids on from the sidelines, watching them give it their all
TAKEOUT SPOT
Lou Malnati’s pizza, classic deep dish comfort
STARTER GIG
Began bussing tables at my family’s restaurant when I was 12
DAILY BREW
One sip of Dunkin’ original roast and I’m ready to take on the day
FAVORITE WORKOUT
Basketball, the only cardio I actually look forward to
Career
Louis brings over 25 years of experience in enterprise SaaS and insurance technology, with a strong focus on delivery operations and customer success. Before joining PCMI, he held leadership roles at Insurity, Relayr, SwissRe, and GE Insurance Solutions. His expertise in client engagement, implementation strategy, and cross-functional collaboration supports PCMI’s commitment to delivering seamless, high-impact customer experiences.
Education
Earned an MBA from DePaul University and a Bachelor of Science in Business Administration from Marquette University.