Patrick Yates - Headshot

Patrick Yates

Director of Professional Services

Leads PCMI’s implementation and consulting services to ensure every client achieves a smooth, successful launch and lasting value.

Patrick Yates

Director of Professional Services

Leads PCMI’s implementation and consulting services to ensure every client achieves a smooth, successful launch and lasting value.

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PERFECT DAY OFF

Anchored by Peanut Island, snorkeling with sea life

SPIRIT ANIMAL

Jim Carrey

WORDS I LIVE BY

“Ego is not your amigo”

DAILY BREW

Iced latte with half almond, half oat milk

STARTER GIG

Candy Maker at Andes Candies

TAKEOUT SPOT

Bolay, a Florida favorite for fresh, customizable bowls

Career

Patrick brings over 15 years of leadership in professional services, delivering enterprise software implementations across insurance, supply chain, and eCommerce. Before joining PCMI, he led services teams at Vertafore, BluJay Solutions, and WennSoft—driving digital transformation and operational success for Fortune 500 clients. His proven expertise in execution, process improvement, and stakeholder alignment helps PCMI deliver faster, smarter outcomes for customers.

Education

Earned an MBA from Boston University’s Questrom School of Business and a Bachelor’s in Operations and Supply Chain Management from the University of Wisconsin–Whitewater. Patrick is also PMI-ACP and PMP certified from the Project Management Institute.