AI-Powered Framework for Smarter Claims
Give Your Claims an IQ Boost
Claims Intelligence accelerates claims processing by automating routine tasks to cut delays, reduce errors, and lower costs. Free your team to focus on complex, high-value claims and deliver better service at scale.
Define rules for any product type to target claims you want to automate
Trigger actions like authorize, pay, or calculate severity
Move at your pace toward straight-through claims processing
The 3 Pillars Driving Transformation
Automation IQ
Insights IQ
Workforce IQ
Automation IQ
Rule-based AI Workflows That Automate Claim Decisions
Automating authorization, payment, and denial actions through configurable rules. It streamlines operations, reduces manual effort, and enables your team to manage higher claim volume with greater speed and accuracy.
Intelligent Payments
AI that reads, validates, and pays claims—instantly
Automate claim invoice processing with AI that reads service invoices, validates them against approved claims, and issues instant payment. Set custom rules by product type to control automation, eliminate manual work, and reduce costs.
Drive Down Back-Office Costs
Automate invoice matching and payment to reduce administrative overhead at scale
Enforce Partner-Specific Rules
Apply configurable logic to ensure every payout aligns with contract terms
Prevent Errors Before They Happen
Use real-time checks to catch issues early and eliminate overpayments
Free Up Teams for Strategic Work
Let automation handle the routine so your staff can focus on complex claims and program growth
Annual Impact
(Based on 100K Claims)
$90K
in cost savings
5K
hours reclaimed
Coming Soon
Insights IQ
Predictive Intelligence Built on the Industry’s Richest F&I Dataset
Insights IQ transforms PCMI’s industry-leading warranty data into actionable analytics. With real-time trend detection and historical depth, it helps F&I teams surface risks, refine strategies, and drive smarter decisions across the full claims lifecycle.
Coming Soon
Workforce IQ
Intelligent Routing That Maximizes Team Performance
Workforce IQ routes claims based on complexity, workload, and expertise ensuring the right adjuster handles the right task. It improves resolution times, balances productivity across teams, and helps you scale efficiently without overextending resources.