Mark Nagelvoort - Headshot

Mark Nagelvoort

CEO

Shapes PCMI’s strategic vision, applying decades of industry leadership to help TPAs, OEMs, and dealers transform operations and accelerate growth through smart automation.

Mark Nagelvoort

CEO

Shapes PCMI’s strategic vision, applying decades of industry leadership to help TPAs, OEMs, and dealers transform operations and accelerate growth through smart automation.

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WORDS I LIVE BY

“You can have everything in life you want if you will just help enough other people get what they want” – Zig Ziglar

HIDDEN TALENT

Can solo captain a 36-ft cutter rig sailboat (while guests drink)

MUST-READ

The classics on mindset, people, and ambition like Stone, Carnegie, and Musk

TAKEOUT SPOT

Taco Bell, efficiency over elegance

BUCKET LIST

Walk the Pacific Coast Trail, 2,000 miles of challenge and reflection

PERFECT DAY OFF

Paddleboarding at sunrise

Career

With a career rooted in innovation and entrepreneurship, Mark has built and led multiple successful ventures in the F&I technology space. He began in consulting at Arthur Young & Company (now Ernst & Young), where he collaborated with some of the earliest leaders in service contract administration. At just 23, he founded NAT Inc. and launched the SCS Auto platform, which became widely adopted and was later acquired by Dealertrack. As President of its aftermarket services division, Mark continued to push the boundaries of what technology could do for administrators.

In 2012, Mark founded PCMI to introduce his next-generation platform: PCRS. Drawing on decades of insight, he created a flexible, automation-driven system that continues to transform how TPAs, OEMs, and dealers manage their programs across the F&I ecosystem.

Education

Holds a Master’s degree in Computer Science from Northern Illinois University, where he also earned his Bachelor’s.