Conference Video - Compliance and Customer Experience

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Compliance and Customer Experience: Achieving The Right Balance

DURATION: 12 min

SPEAKERS: Mark Nagelvoort – PCMI, Aaron BrogdonFrost Brown Todd, Ellis W. WilderFrost Brown Todd

CONFERENCE: Vehicle Service & Warranty Lifecycle Roundtable, 2021

DATE: October 14, 2021

Watch as Mark moderates a VS Warranty Lifecycle Roundtable where he discusses compliance vs. the customer experience in regards to administration software and how to achieve a good balance for your company and customers.