Director of Client Services
BORN
Coldwater, OH
FAVORITE HOBBY
Hosting themed dinner parties
FAVORITE FOOD
Thai
FAVORITE BOOK
Life of Pi
FAVORITE TEAM
Indianapolis Colts
FAVORITE TRIP
India, the locals generosity made it special
FAVORITE COLOR
Green because it reminds me of Spring
KIDS
3 Girls – Kortni, Kimberli, & Kristin
Unlike most companies where your role is strictly defined, PCMI encourages me to leverage my own strengths to define the type of leader I want to be within the organization.
Role at PCMI
Rhonda Park has helped build and define our Client Services team, a group focused on successfully implementing new clients and maintaining existing clients on our PCRS software. She also works closely with our Product and Solutions teams to ensure the business and operations sides of the organization are aligned. Rhonda has leveraged her experience to streamline our processes and increase productivity while strengthening our clients’ confidence in PCMI’s ability to deliver a quality software system.
Career
She has spent most of her career working in the software industry, starting as a Consultant implementing software and working her way up to a Director role leading a team of Systems Analysts and supporting various back office applications. Before moving to PCMI, she worked at an eMenu company for 5 years, combining her experience in Agile development with her knowledge of F&I products and services. Working at PCMI allows Rhonda to use her strengths in software development, leadership, and knowledge of the F&I industry to ensure all projects meet the goals and requirement of our clients.
Education
Rhonda attended Edison State where she earned an Associate’s Degree in Telecommunications.
Certifications
Top Strengths
Rhonda naturally takes charge, speaks up, and makes sure others are heard. Her CliftonStrengths leadership style is influencing.