Customers
From faster operations to scalable growth—see how teams are driving real results with PCRS.
Trusted by 125+ TPA’s, OEM’s and dealers worldwide
The numbers behind the names
289
%
Growth
(Avantaguard)
(Avantaguard)
60
%
Fewer follow-up emails
(Sym-Tech)
(Sym-Tech)
100
%
2x Increase in business
(Torque Group)
(Torque Group)
75
%
Contract processing time cut by 75%
(Hendrick)
(Hendrick)
See what changed after switching to PCRS
Email-driven processes were slowing Sym-Tech down. See how the Customer Portal cut follow-up emails by 60% and got GAP claims paid up to 2 weeks faster.
Alpha Warranty switched to PCMI for better uptime, innovation, and integration, resulting in faster claims, improved reliability, and a better customer experience.
After implementing PCRS, AvantaGuard can now compete with larger administrators by providing the same level of streamlined administration and claims support to customers.
Implementing PCRS helped Hendrick AutoGuard increase efficiencies immensely. This has led to the launch of NationsGuard, as well as administering a number of contracts comparable to large TPAs.
With a more powerful administration platform and real-time data available at their fingertips, Torque was able to increase business by 100% over a 12-month period and better support their dealers.
Proven results from real customers
“I could not be happier with the outstanding commitment to our success the PCMI team consistently demonstrates at all levels of the organization.”
“The adoption from our consumers and lenders of the PCRS Claims Portal has exceeded our expectations! The implementation was seamless.”
“PCRS allows us to compete with much larger providers by delivering the same top level of administration and claims support to our customers.”
“PCMI represents the cleanest and most intuitive platform we’ve ever used. We’re still convinced we’re operating on the best platform available.”
“I am truly amazed at PCMI’s ability to listen and understand the needs of our company in order to develop and implement process and training modules.”
“PCRS is the most comprehensive system that enables our agents and dealers to increase sales and deliver best in class service while also catering to our specific needs.”
“PCMI was excellent in the implementation and legacy data conversion process. We haven’t seen another company with this broad of a range of capabilities or the flexibility to adapt to our requirements, they really understand both the business and technology.”
“Our decision to select PCMI as a solution was unanimous due to quick and rapid deployment, flexible product design, and transparent reporting that our dealers really rely on.”
“We decided to buy rather than build because PCRS has built out functionality that makes our financial services, accounting, and admin teams’ lives easier and it eliminates errors, we just wouldn’t have been able to pull that off.”
“We thought converting our legacy data would be more challenging than the average TPA because of our existing system. Other administration providers wouldn’t have been able to do that as quickly – We implemented in under a year and didn’t have to pause innovations in other areas to get it done.”
