Customers
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Our Customer Success Stories
Alpha Warranty switched to PCMI for better uptime, innovation, and integration, resulting in faster claims, improved reliability, and a better customer experience.
With a more powerful administration platform and real-time data available at their fingertips, Torque was able to increase business by 100% over a 12-month period and better support their dealers.
After implementing PCRS, AvantaGuard can now compete with larger administrators by providing the same level of streamlined administration and claims support to customers.
Implementing PCRS helped Hendrick AutoGuard increase efficiencies immensely. This has led to the launch of NationsGuard, as well as administering a number of contracts comparable to large TPAs.
“Our sales doubled in our first year with PCRS, and we are currently up 289%.”
Matt Fehr – PresidentAvantaGuard
“I could not be happier with the outstanding commitment to our success the PCMI team consistently demonstrates at all levels of the organization.”
“The adoption from our consumers and lenders of the PCRS Claims Portal has exceeded our expectations! The implementation was seamless.”
“PCRS allows us to compete with much larger providers by delivering the same top level of administration and claims support to our customers.”
“PCMI represents the cleanest and most intuitive platform we’ve ever used. We’re still convinced we’re operating on the best platform available.”
“I am truly amazed at PCMI’s ability to listen and understand the needs of our company in order to develop and implement process and training modules.”
“PCRS is the most comprehensive system that enables our agents and dealers to increase sales and deliver best in class service while also catering to our specific needs.”
“PCMI was excellent in the implementation and legacy data conversion process. We haven’t seen another company with this broad of a range of capabilities or the flexibility to adapt to our requirements, they really understand both the business and technology.”
“Our decision to select PCMI as a solution was unanimous due to quick and rapid deployment, flexible product design, and transparent reporting that our dealers really rely on.”
“We decided to buy rather than build because PCRS has built out functionality that makes our financial services, accounting, and admin teams’ lives easier and it eliminates errors, we just wouldn’t have been able to pull that off.”
“We thought converting our legacy data would be more challenging than the average TPA because of our existing system. Other administration providers wouldn’t have been able to do that as quickly – We implemented in under a year and didn’t have to pause innovations in other areas to get it done.”
“Before converting, we felt frustrated and handcuffed—our legacy system slowed our business and progression down a lot.”
Jerry Munselle – PresidentTorque Group
What Makes Us Different
Preferred Industry Solution
Committed to innovation.
Reliable and secure.
Integrated Ecosystem
Our Network is Your Network. Over 140+ API Connections.
Speed to Value
Quickly achieve the return on your technology investment.
Unmatched Experience
Decades of industry experience. Deep understanding of your business.