ON-DEMAND CONFERENCE SESSION
The Good, Bad & Ugly: Outsourcing vs Insourcing the Extended Warranty Process and Claims Management
DURATION: 40 min
SPEAKERS: Mark Nagelvoort – PCMI, Andy Peterson – Polaris, Doug Bell – Principal, Gregory Myers – Beecher Carlson
CONFERENCE: Vehicle Service & Warranty Lifecycle Roundtable, 2021
DATE: October 14, 2021
Watch as Mark moderates a VS Warranty Lifecycle Roundtable where he discusses the difference between insourcing, outsourcing, a hybrid approach, and which is best for each individual company along with a Q&A session.