This year, from April 12-13, the PCMI team will be attending the Global Warranty & Service Contract Innovations in San Diego, California for the very first time! Taking place at…
dwilsonMarch 24, 2022
Automotive Original Equipment Manufacturers (OEMs) require an administration system that can offer scalability, exceptional customer experience, and innovative technology to help them grow, which is why so many OEMs have…
dwilsonMarch 9, 2022
Complete digitization and intuitive technology have become increasingly necessary attributes to successful businesses over recent years. Because of this, old technology such as homegrown systems no longer have a place…
dwilsonMarch 3, 2022
Those within the consumer warranty industry are tasked with ensuring a certain level of customer service is achieved as well as the continued value of each and every customer relationship.…
dwilsonFebruary 16, 2022
PCMI’s first conference of the year is almost here! From March 10-13, the National Automobile Dealership Association is hosting the 2022 NADA Show at the Las Vegas Convention Center and…
dwilsonFebruary 15, 2022
We believe success is born from continued growth, which is why our team made a library of downloadable whitepapers free to the industry. Complete with a diverse collection of thought…
dwilsonFebruary 9, 2022
Managing warranty and claims processes is no easy feat. For OEMs, dealers, third-party administrators, underwriters, and service providers, there are a lot of moving parts when it comes to aftermarket…
dwilsonFebruary 1, 2022
Service lifecycle management is a field shaped entirely by its consumers. How they shop, what they buy, and most importantly, what they expect out of an administrator.
dwilsonJanuary 27, 2022
Professionals in the insurance industry face a long list of challenges, such as economic uncertainty, a tough competitive market, high consumer expectations, and much more. As a way to enable…
dwilsonJanuary 25, 2022
