This year, from April 12-13, the PCMI team will be attending the Global Warranty & Service Contract Innovations in San Diego, California for the very first time! Taking place at…
The rate at which technology innovation is accelerating makes it difficult for an average internal IT team to keep up with maintaining a homegrown system. When your company made the…
Automotive Original Equipment Manufacturers (OEMs) require an administration system that can offer scalability, exceptional customer experience, and innovative technology to help them grow, which is why so many OEMs have…
Complete digitization and intuitive technology have become increasingly necessary attributes to successful businesses over recent years. Because of this, old technology such as homegrown systems no longer have a place…
Those within the consumer warranty industry are tasked with ensuring a certain level of customer service is achieved as well as the continued value of each and every customer relationship.…
PCMI’s first conference of the year is almost here! From March 10-13, the National Automobile Dealership Association is hosting the 2022 NADA Show at the Las Vegas Convention Center and…
We believe success is born from continued growth, which is why our team made a library of downloadable whitepapers free to the industry. Complete with a diverse collection of thought…
Managing warranty and claims processes is no easy feat. For OEMs, dealers, third-party administrators, underwriters, and service providers, there are a lot of moving parts when it comes to aftermarket…
Service lifecycle management is a field shaped entirely by its consumers. How they shop, what they buy, and most importantly, what they expect out of an administrator.
Professionals in the insurance industry face a long list of challenges, such as economic uncertainty, a tough competitive market, high consumer expectations, and much more. As a way to enable…